Sole Bar Customer service = Horrible!!!!

Steve sorry to post like this but i am pissed! I ordered the Kobe Bryant figure online for my nephew's birthday and my credit card was charged and i still have received nothing and the lady over there is not returning my emails!! My nephew's birthday was yesterday and i had nothing for him, not even a response to when he will get his present. Something needs to be done here i am a loyal customer and was at Vegas and Sole Bar grand opening and i support everything you and the SC staff do,but this is real shitty! :down: :down: :down:

[b:4d1f076aeb][size=10:4d1f076aeb][color=darkred:4d1f076aeb]It is always good to give feedback about a company. But do not do it publicly. Steve has his own iss username meaning if you really had a problem you can contact him through PM and not put his company on blast.Try calling the number that is located on the Contact Us on The Home Page. I hope as you hope that this problem get's resolved. But putting SC on blast isn't cool.[/b:4d1f076aeb][/size:4d1f076aeb][/color:4d1f076aeb]

^^^Maybe i will get a response now. Dont put them on blast??? I haven't said nothing for a week and that is more than sufficient time for them to get back to me and they didn't so now i will put Sole Bar on blast it's nothing personal but there customer service SUCKS!!!!!! :down: :down: :down:

No problem using this forum to talk about your problems. We had a mad rush for the figures and for some reason a few orders got hosed up. Please call this number and ask for Randy - he can help you out on this order. 323.467.3000 Call between 11 am and 5 pm Let me know if there are any further problems. We are working through the kinks at Sole Bar as we have brand new systems in place and tons of problems. They are all getting sorted out - _steve

Thanks alot Steve i appreciate it, thats all i needed to know. With all new projects theres going to be kinks im just glad you are here to help us out :up: :up: :up: Thanks again you can lock this post now