Months ago | 10th February 2012 12:44
We only accept disputes if you have followed ALL the points listed in our Marketplace Safety Guide.
If you have not, we unfortunately cannot action your request. This includes banning the offending user. If you have followed the Guide, please send the following information to: fraud@solecollector.com
Your username:
Other username involved:
Discussion link:
Brief description of dispute:
Steps taken to alleviate the situation:
Last point of contact:
If you do not follow the above format and/or have not followed our Marketplace Safety Guide, we will be unable to respond and assist.
If you have not, we unfortunately cannot action your request. This includes banning the offending user. If you have followed the Guide, please send the following information to: fraud@solecollector.com
Your username:
Other username involved:
Discussion link:
Brief description of dispute:
Steps taken to alleviate the situation:
Last point of contact:
If you do not follow the above format and/or have not followed our Marketplace Safety Guide, we will be unable to respond and assist.
Last edited on 14th May 2012 12:17 edited 2 times in total
